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Your support is growing – but your team isn't?
Many companies struggle with inefficient processes, copy-paste answers, and systems that create more work than they relieve.
Support teams are reaching their limits.
Inquiries are increasing.
Skilled workers are lacking.
The profit margin is shrinking.
The result:
Overload in everyday life, declining customer satisfaction and no time for the really complex cases.
What if your support could scale without hiring new staff and without any loss of quality?
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AI support that controls rather than replaces
With Intuitive.cx, you can automate up to 56% of your support requests.
The AI responds in 45 languages, 24/7, and learns from your content.
This means for you:
- No lengthy integration projects
- No fixed costs
- No black box
Outcome-based pricing:
You only pay when your requests are successfully resolved.
Modular setup.
Start with one channel or use case.
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Compatible with Zendesk, Freshdesk, Salesforce, Intercom and more
Development of the average automation rate
Percentage of Companies Using Automation (2020–2030)
Companies using Intuitive.cx automate an average of 56% of their support tickets. They utilize a proven technology that has been successfully implemented in thousands of setups worldwide.
Making your support intelligent is that easy
STEP 01
Analyse
Together, we'll review your existing tickets and support data.
This will result in a clear automation plan.
STEP 02
Integration
Our specialists will set up your AI module.
No risk, no downtime, and only in rare cases requiring intervention in existing systems.
STEP 03
Live & Learn
Your system will be live within 30 days.
You'll see every response, every success rate, every step forward.
Controllable at any time via your dashboard.
Recognize the potential in your own support data
Based on your current tickets, we'll show you where automation can be implemented immediately.
This way, you'll understand in advance what time and cost savings are realistically achievable.
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Proven technology. Measurable results.
Intuitive.cx is based on over 10 years of support experience and works exclusively with the technology used by over 30,000 companies worldwide.
More than 100 specialized AI engineers are behind the modules, working daily to improve automation.
“Within three months of going live, we achieved a 30% deflection rate on the queries we bought the AI for—real, measurable impact on our support efficiency. The reporting is night and day compared to our previous system, giving us insights we never had before.”
“When we migrated everything to a single platform with Intuitive CX's support, we eliminated the substantial complexity and cost of managing these dual systems. The team was exceptionally quick to respond, highly knowledgeable, and demonstrated excellent problem-solving abilities by finding creative workarounds tailored to our particular needs.”
We've seen measurable productivity gains across the organisation, saving approximately 30 hours per month. The system has given us the flexibility we desperately needed.
Customers of our partner companies
Successfully deployed in leading digital industries
Intuitive.cx helps companies in e-commerce, SaaS, fintech, and gaming to intelligently automate their customer support.
The solution is modular, multilingual, and adapts to the individual processes of each company.
Phase: Neukunden finden
Der Wertartikulierer
Formuliert automatisch in Präsentationen, Newslettern oder Angeboten den richtigen Nutzen für jede Zielgruppe.
Der Kampagnen-Katalysator
Erkennt, welche Inhalte oder Kanäle gerade performen und spielt deinem Team datenbasierte Ideen für neue Kampagnen ein.
Der Marktbeobachter
Scannt Wettbewerber, Trends und Kundensignale, damit du Chancen schneller erkennst als deine Mitbewerber.
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Phase: Kunden begeistern
Der Opportunity-Jäger
Sichtet neue Anfragen und bewertet automatisch deren Potenzial, damit sich dein Team auf die lukrativen Projekte konzentriert.
Der Autoritätsaufbauer
Stärkt deine Sichtbarkeit in entscheidenden Momenten: mit Content, Referenzen und Social Proof zur richtigen Zeit.
Der Ausschreibungs-Stratege
Prüft eingehende Ausschreibungen auf Relevanz und schlägt nur passende Antworten vor, inklusive Daten aus dem Produktportfolio.
Phase: Kunden abschließen
Der Nachfass-Manager
Behält offene Angebote im Blick, erinnert automatisch an Follow-ups und hilft, Leads zur Entscheidung zu führen.
Der Angebots-Personalisierer
Erstellt abgestimmt auf Kundentyp, Präferenzen und bisherige Gespräche individuelle Angebote auf Knopfdruck.
Der Vertriebsperformance-Analyst
Analysiert, wo Deals verloren gehen und zeigt, wo dein Funnel klemmt oder dein Pitch verbessert werden sollte.
Phase: Kunden betreuen
Der Beziehungspfleger
Schlägt Kontaktpunkte vor, erkennt Signale aus Mails & Meetings und stärkt proaktiv die Kundenbindung.
Der Datenübermittler
Liest Mails, PDFs und Anrufe aus, überträgt automatisch Infos wie Mengen, Preise oder Lieferdaten ins CRM oder ERP.
Der Kundenzufriedenheits-Analytiker
Misst laufend Stimmungen, Reaktionszeiten und Servicequalität und macht Verbesserungsvorschläge.
Phase: Kunden ausbauen
Der Cross-Upsell-Impulsgeber
Spielt abgestimmt auf Verhalten und Kaufhistorie automatisch passende Produktvorschläge direkt ins CRM ein.
Der Feedback-Sammler
Sammelt Kundenmeinungen aus Gesprächen, Formularen und Supportverläufen und strukturiert sie für dein Team.
Der Empfehlungs-Aktivator
Erkennt begeisterte Kunden, schlägt geeignete Anlässe vor und begleitet dich zur nächsten Empfehlung oder Referenz.
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Why DIY solutions end up being more expensive
n8n / DIY-KI-Setup
No single system – every change requires new workflows.
No learning curve: Answers remain at script level.
No monitoring function, no quality control
High maintenance requirements, constant adjustments necessary.
No guarantee of success, but ongoing costs remain.
Intuitive.cx
Uniform setup – modularly expandable, centrally controlled
AI learning – improves with every customer interaction
Full transparency through KPI tracking and feedback loops
Set it up once – we continuously optimize it.
Outcome-based model – you only pay for resolved requests.
Seamless integration of third-party systems with pre-built workflow templates
AI in support?
Does that really work?
Is the AI hallucinating?
As with all AI systems, hallucinations can theoretically never be completely ruled out. However, with intuitive.cx, the rate is below 1%. Thanks to the controlled feedback loop system, all responses are continuously analyzed, reviewed, and specifically optimized, allowing deviations to be quickly detected and addressed.
How will the AI be trained on our company?
We train the AI on your existing processes, FAQs, and help center articles. This way, it speaks in your tone, uses your knowledge, and resolves inquiries exactly according to your guidelines.
Does this also work in messenger apps or on the phone?
Yes. Our solution is fully multichannel capable.
How does Intuitive.cx ensure response quality?
More than 100 AI experts continuously test and optimize which language model achieves the highest precision for each query. This permanently increases the solution rate without manual intervention. All AI activities are logged to precisely track decisions and actions and enable continuous improvement.
How quickly does it start?
Usually in under 30 days, without system changes and without an IT project.